You Receive the Following error: MFC80U.DLL cannot be found in specified location

SYMTOMS: When opening GBM after installing on Windows 2000 Platforms CAUSES: This occurs due to the fact that GBM requires Internet Explorer 6 as a minimum installation requirement or the DLL is missing. RESOLUTION: Upgrading to IE6, you may install it from the following link: http://www.microsoft.com/windows/ie/ie6/downloads/critical/ie6sp1/default.mspx Installing Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) […]

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System Drive is filling up from backup jobs information

SYMPTOMS Your system drive is filling up from jobs information and catalog files, because Genie Backup Manager stores this information in the application data folder on the default system drive even if you chose to install the software on the secondary drive RESOLUTION To prevent the running out of space on your system drive, you […]

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Configure your computer to automatically logon after the computer reboots

To force windows to automatically logon you can perform one of the following ways: From control userpasswords2 command- Windows XP: Click Start, click Run, and type control userpasswords2. Uncheck the “Users must enter a username and password to use this computer” check box. Click Apply.   Enter the user name and password you wish to automatically log on […]

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What should I restore after formatting or moving to a new machine?

Restore from Genie Disaster Recovery Genie Disaster Recovery mainly backs up your Windows Folder, System State, Programs,Documents and settings, and Boot manager. Therefore, if you encounter a system instability, you can recover from this backup. Restore the Genie Disaster Recovery if you are restoring to the same machine, only if the hard drive was replaced, […]

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Sending the Scheduled Tasks Log – Windows XP

The Scheduled Tasks log (SchedLgU.txt), enables you to view more information about the status of a scheduled task. This log file for Scheduled Tasks is stored in the Windows folder, where it is used to record the activity of scheduled tasks. You can use the log file to determine why a task might have stopped, […]

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How can I make a silent installation?

/SP- Disables the This will install… Do you wish to continue? prompt at the beginning of Setup. /SILENT, /VERYSILENT Instructs Setup to be silent or very silent. When Setup is silent the wizard and the background window are not displayed but the installation progress window is. When a setup is very silent this installation progress […]

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Can Genie Backup Manger run as a service?

GBM does not support running as a service. Windows services are applications that run outside of any particular user context in Windows NT, Windows 2000, or Windows XP. However, the newer versions of GBM (GBM 6.0 and up) support running while a user is logged off by submitting when creating a schedule the username and […]

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Not Enough Space to Perform Backup trouble shooting

Not enough space to perform backup error message can appear due to lack of space in the destination drive or in the temp files folder or the drive not available at the time of the backup to resolve this problem, you can Check your backup destination if it has enough space as the estimated backup […]

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Error Message: Failed to communicate with Volume Shadow Copy Service, rebooting your system may solve the problem, or failed to initialize Volume Shadow Copy Service

Volume Shadow Copy Service is Microsoft’s latest feature to backup open and locked files. GBM utilizes VSS to backup open files to backup open files without the need to install additional Plug-ins. In order to find the specific error you are encountering, please run the Windows backup utility from Start> All Programs> Accessories> System Tools> […]

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