Error Message: “The application failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem”

SYMPTOMS This error message appears when attempting to open the application after install, reinstalling or updating.   CAUSE This error occurs because the latest Microsoft redistribution package did not install properly.   RESOLUTION From your Control Panel → Programs and Features → Uninstall all 2005, 2008, and 2010 Microsoft Visual C++ Redistributable packages. Download and […]

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You Receive Microsoft Visual C++ 2005 Redistributable — Error 1935.An error occurred during the installation of assembly ‘Microsoft.VC80.ATL in the Event Viewer

SYMPTOMS After installing Genie Timeline (GTL) or Genie Backup Manager (GBM), you receive the following error in the Event Viewer: “Error 1935. An error occurred during the installation of assembly ‘Microsoft.VC80.ATL, type=”win32″, version=”8.0.50727.4053″, publicKeyToken=”1fc8b3b9a1e18e3b”, processorArchitecture=”x86″‘. Please refer to Help and Support for more information”   Definition A 1935 error is one of the most common problems […]

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