SYMPTOMS Get this error when backing up to CD/DVD media: “Cmd: 2A Sense: 05 ASC: 21 ASCQ: 00. Insert new disc” CAUSE This happens when the CD/DVD burner is faster or slower than the data rate. RESOLUTION To fix this problem you need to either speed up the rate in which your system […]
Articles Tagged: CD
Unable to Backup More Than 2 GB on DVD Media
SYMPTOMS When backing up to DVD media and your data exceeds 2 GB, you receive a message: “Your Data exceeded 2GB and GBM is unable to backup to your DVD media using FAT32 File System as a temporary folder, due to file size limitation.” RESOLUTIONS If your temporary folder is on a drive that […]
Generic CD/DVD Troubleshooting Tips
Performance when writing to CD/DVD media depends greatly on available resources; it is strongly recommended to close all running applications and TSR (Terminate and Stay Resident) applications before commencing backup to CD/DVD disks. Quick erasing re-writable disks might render them ‘stubborn’ after a number of erases, it is recommended to perform a full erase every […]