SYMPTOMS The test mail works, but when actual backup is made, you are not getting an E-mail notification. CAUSE Sending the email notification for this specific backup job is not enabled. RESOLUTION Open your Genie Backup Manager. Click on Edit Previous Jobs → Select the backup job which you are having the issue […]
Articles Tagged: email notification
Email Notification Troubleshooting
Email notification enables users to receive emails to their inbox of the status of backups. To fix email notification problems, try the following steps: Check the email settings which you have provided to verify that they are correct. (Learn more) Check your firewall settings and make sure that it is not blocking received emails. Check […]
Email Notification Settings for Gmail, Yahoo! Mail, Hotmail and Other Carriers
The SMTP server is a configuration setting within all pop E-mail applications. Hotmail, Yahoo! Mail, Gmail and other providers are basically email services designed to provide you with email mailbox access directly from the web. And you can use these providers in Genie to send email notifications for your backups to read its backup log. […]
