CAUSE When using the Volume Shadow Copies (VSS) in Windows Vista, Genie Backup Manager (GBM) gives this error message if you try to copy an Outlook OST file: “Backup Interrupted!… While backing up file “C:\%username%\AppData\Local\Microsoft\Outlook\outlook.ost.” This is by design in Windows Vista. Windows Vista Volume Shadow Copies do not include Outlook OST files. RESOLUTION The […]
Articles Tagged: VSS
Error Message: “Failed to communicate with Volume Shadow Copy Service, rebooting your system may solve the problem” Or “Failed to initialize Volume Shadow Copy Service”
Volume Shadow Copy Service (VSS) is Microsoft’s latest feature to backup open and locked files. Genie Backup Manager (GBM) utilizes VSS to back up open files without the need to install additional plug-ins. In order to find the specific error you are encountering, please run the Windows backup utility from Start> All Programs> Accessories> System […]
