SYMPTOMS
Genie Backup Manger (GBM) requests a username and password for scheduling an unattended backup task even though mine is a standalone computer and no user name or password are required to log in.
CAUSE
This behavior occurs due to the fact that the user has a null password, and on Windows XP and above operating systems you must provide a username and password for the task.
RESOLUTION
- Select the Run only when user is logged on under Security options in the Backup Schedule step.
- Make sure to create a login password for your Windows user account so you can provide the user login credentials upon scheduling the backup job.
Applies To: Genie Backup Manager (GBM)