SYMPTOMS

Genie Timeline (GTL) backs up files that you wish to be excluded in the Disaster Recovery backup.

 

REASON

Disaster Recovery does not follow the normal Auto-Exclude rules which you can find under ToolsPreferences. This is important to avoid excluding essential files for the full system restore by mistake.

However, these rules can be changed by manually editing a file in the application data folder.

 

RESOLUTION

  1. Press the Windows + R keys on your keyboard in order to open the Run dialog → Type services.msc and hit Enter → Refer to Genie Timeline ServiceStop.
  2. Using your Windows Explorer, refer to the following directory:
    C:\Users\YourUserName\AppData\Roaming\Genie9\GenieTimeLine\Jobs\{F4298088-7F22-4808-98AC-50A36B17C7A9}

    AppData is a hidden folder.

  3. Right-click on the AutoExcludeDR.xml file if the Disaster Recovery is one of your data selections, and select to Edit it.
  4. If you want to exclude a folder or drive, then add the following line:
  5. If you want to exclude a certain file, then add the following line:
  6. Save the changes and exit the file.
  7. Press the Windows + R keys on your keyboard in order to open the Run dialog → Type services.msc and hit Enter → Refer to Genie Timeline ServiceStart.

APPLIES TO: Genie Timeline (GTL)