Genie Backup Manager Reports the Full Backup Size when Running a Mirror, Differential, or Incremental Backup, Instead of Just the Size of the New and Modified Files

CAUSE When backing up from a network location with read permissions, Genie Backup Manager (GBM) will not be able to reset archive bit of the files and therefore, will always report that the estimated backup size when confirming data selections as the whole backup size, even if it will only backup new and modified data. […]

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System Drive is Filling Up from Backup Jobs Information

SYMPTOMS Your system drive (C:\) is filling up from job information and catalog files because Genie Backup Manager (GBM) stores this information in the Application Data (%AppData%) folder on the default system drive (C:\) even if you chose to install the software on the secondary drive.   RESOLUTION To prevent the running out of space […]

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Incremental, Differential, and Mirror Backups are Running as Full

SYMPTOMS The backup type in Settings is set to Increment, Mirror, or Differential type; however it keeps backing up all the selected files each time instead of only new and changed files.   CAUSE There are different causes. It could be one of the following:   RESOLUTION If you are creating two separate backups, if […]

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