SYMPTOMS

The backup type in Settings is set to Increment, Mirror, or Differential type; however it keeps backing up all the selected files each time instead of only new and changed files.

 

CAUSE

There are different causes. It could be one of the following:

You may have created two separate jobs; one full and one for the changes. Please make sure this is not the case.

  • When backup with compression is used, the data exceeds 2 GB in its compressed form.
  • Changed one on the settings like compression or encryption.
  • Moved the backup to a new location.
  • Aborted in a critical state of the backup process.

  • When backup with compression is used, the data exceeds 2 GB in its compressed form.
  • Changed one on the settings like compression or encryption.
  • Moved the backup to a new location.
  • Aborted in a critical state of the backup process.

  • When backup spanned over multiple disk volumes/location or the last backup in a different location.
  • Changed one on the settings like compression or encryption.
  • Aborted in a critical state of the backup process.

  • When backup spanned over multiple disk volumes/location or the last backup in a different location.
  • Changed one on the settings like compression or encryption.
  • Aborted in a critical state of the backup process.

 

RESOLUTION

  • If you are creating two separate backups, if that’s the case create one backup and set the option to incremental/differential/mirror; it will perform a full backup for the first run and then continues backing up changes.
  • Avoid performing cause 2, 3 and 4 of the Mirror backup section.
  • In case of backup spanned to multiple locations or last backup is in a different location, open your Genie Backup Manager (GBM) software → ToolsGlobal Preferences → From Category, select Cataloging → Select the Read index from catalog option. This will enable GBM to read the backup index from your local hard drive instead of the actual backup.

 

APPLIES TO: Genie Backup Manager 6.0 and above.