Walkthrough: System-Level Backup (Disaster Recovery) with Genie Timeline

Introduction Genie Timeline (GTL) provides a robust Disaster Recovery feature to perform system-level backups. This guide walks you through creating a Disaster Recovery backup, setting up a bootable disk, and restoring your system when needed.   Step 1: Create the Disaster Recovery Backup Launch the Genie Timeline application on your computer. Hover over Manage Backup […]

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Our Refund Policy

We offer a 30-day money-back guarantee for Genie9 products purchased from the Genie9 websites. To request a refund for any of our products, please contact the Customer Support team at support@genie9.com. Be sure to include your purchase reference number and reason for the request. A member of the Customer Support team will review your request […]

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Understanding Backup Sets and Purging

When the storage media is re-writable, and the user has the right folder privileges, Genie Backup Manager (GBM) can be set to delete old backup files created by the backup job, to save space. The way purging old backups works varies depending on the backup type used. Purging is not supported when Mirror Backup is […]

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Disaster Recovery Strategies

To minimize recovery time objective (RTO), is it essential to adopt a disaster recovery strategy to achieve your goals. To ensure faster RTO, it is recommended to: Perform Disaster Recovery backup on a newly installed machine with all important programs installed on the system: This ensures a clean and consistent system recovery Keep your Disaster Recovery […]

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Walkthrough: System-Level Backup (Disaster Recovery) with Genie Backup Manager

Introduction Genie Backup Manager (GBM) provides a robust Disaster Recovery feature to perform system-level backups. This guide walks you through creating a Disaster Recovery backup, setting up a bootable disk, and restoring your system when needed.   Step 1: Create Genie Disaster Recovery Bootable disk (One time only) Requirements: Blank or empty CD or DVD […]

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You Receive Microsoft Visual C++ 2005 Redistributable — Error 1935.An error occurred during the installation of assembly ‘Microsoft.VC80.ATL in the Event Viewer

SYMPTOMS After installing Genie Timeline (GTL) or Genie Backup Manager (GBM), you receive the following error in the Event Viewer: “Error 1935. An error occurred during the installation of assembly ‘Microsoft.VC80.ATL, type=”win32″, version=”8.0.50727.4053″, publicKeyToken=”1fc8b3b9a1e18e3b”, processorArchitecture=”x86″‘. Please refer to Help and Support for more information”   Definition A 1935 error is one of the most common problems […]

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Determining Drive Model and Finding Updates and Firmware

What is Firmware? Firmware is software that is included in a piece of hardware which control how the CD/DVD recorder communicates with a software application. Firmware is specific to a single CD/DVD recorder; it can not be applied to all CD/DVD drives.   Summary This document will guide you through the process of determining what […]

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Understanding Backup Methods: Advantages and Disadvantages

If you were to ask a person that was not familiar with computer backups, most would think that a backup was just an identical copy of all the data on the computer. In other words, if a backup was created Tuesday evening, and nothing changed on the computer all day Wednesday, the backup created Wednesday […]

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