Duress Mode—also known as Ghost Protocol—is a critical Nygma Cloud security feature designed to protect users in situations where they may be forced to unlock their encrypted drives. Whether facing coercion, threats, legal pressure, or device inspection at borders, Duress Mode ensures that your real encrypted drives remain completely hidden. When activated, the system silently […]
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Two Factor Authentication (2FA) with Nygma Cloud
Two-Factor Authentication (2FA) is an optional yet strongly recommended security measure. Once activated, Nygma Cloud requires a six-digit security code alongside your login email each time you access your account via a web browser. How to Enable Two Factor Authentication Log in to your Nygma Cloud web console. Click your name on the left-side menu […]
Add Data to a Nygma Cloud Encrypted Drive
Once you create an encrypted drive in your Nygma Cloud account, the next step is to start adding your data to it. Whether you want to upload important files, organize folders, or capture and store images directly from your device’s camera, Nygma makes the process simple and completely secure. Every file you add is encrypted […]
Create an Encrypted Nygma Cloud Drive
Creating an encrypted drive in Nygma Cloud allows you to store and manage your files in a fully private, zero-knowledge environment. Unlike traditional cloud storage, where providers can technically access your data, Nygma’s encryption occurs entirely on your device before any information leaves it. This means that your files, filenames, and metadata remain invisible to […]
Delete Nygma Cloud Account
To permanently close a Nygma Cloud account, adhere to the steps provided below to delete the account along with all data stored within it. How to Delete a Nygma Cloud Account Log in to your Nygma Cloud web console. Click your name on the left-side menu and select Security. In the Account Settings page, […]
Invitation Program of Nygma Cloud
Nygma Cloud offers an exciting opportunity for users to expand their cloud storage capacity by inviting friends and family members to join the platform. With the Nygma Cloud invitation program, any user can now refer five (5) other persons to enjoy the benefits of Nygma Cloud. For every successful invitation, the inviter will earn an […]
Walkthrough: System-Level Backup (Disaster Recovery) with Genie Timeline
Introduction Genie Timeline (GTL) provides a robust Disaster Recovery feature to perform system-level backups. This guide walks you through creating a Disaster Recovery backup, setting up a bootable disk, and restoring your system when needed. Step 1: Create the Disaster Recovery Backup Launch the Genie Timeline application on your computer. Hover over Manage Backup […]
Our Refund Policy
We offer a 30-day money-back guarantee for Genie9 products purchased from the Genie9 websites. To request a refund for any of our products, please contact the Customer Support team at support@genie9.com. Be sure to include your purchase reference number and reason for the request. A member of the Customer Support team will review your request […]
