This is the first screen of the Disaster Recovery wizard of Genie Backup Manager (GBM). The next step is to locate the Disaster Recovery backup itself (.gbp file). Also, there are various helpful utilities on the right-side panel that may be required in order to perform a successful recovery. Using the Browse for file button, navigate to […]
This is the first screen of the Disaster Recovery wizard of Genie Timeline (GTL). Press the Start Disaster Recovery button to begin with the restore. If your backup is stored on the root folder of the drive, then Genie Timeline will be able to detect it. If not, please use the Browse for backup button […]
Genie Timeline will automatically start deleting old versions of files backed up when the drive starts running out of space. Genie Timeline will not delete all versions of files or deleted files in order to recover all files protected.
Method 1: Open Genie Timeline’s dashboard. Under the Help Center section, click on Product Info to find the build number. If you are using Genie Timeline 2013, you will find the build number under Tools → Product info. Method 2: Right click Genie Timeline agent in the system tray and select About.
Converting FAT disks to NTFS can be using Convert.exe; this is needed to be done when Volume Shadow Copy Service is wanted to be used for open files management. Converting to NTFS Using Convert.exe A partition can be converted to NTFS by using Convert.exe. It is easy to convert partitions to NTFS. The Setup program […]
If your backup is stored on CD/DVD, copy the backup file to a local hard disk location. If you got an error message telling you that the data can’t be copied, then you might need to use a CD/DVD data recovery utility such as ISObuster (shareware) If your backup files were backed up in EXE […]
Users can backup network locations via network sharing and then add the locations into backup from My Folders Tab in GBM and from My Folders in Genie Timeline> My Network places or Network (in Vista and above). GBM My Folders Tab Genie Timeline My Computer tab Network locations can also be mapped and accessed from […]
SYMPTOMS When you run a backup Job and when “Preparing open files” stage occurs, you encounter Blue Screen of Death or automatic system reboot. This can also happen when running Disaster Recovery job or create a Disaster Recovery bootable disk. CAUSE: This problem is caused after cloning or creating an image restore to a hard […]
Genie Backup Manager provides an easy to use way to save your catalog history, jobs configuration settings, global preferences, and scripts to recover on a new PC, Windows installation, or when a job is mistakenly deleted. To backup, go to My plugins tab in What to backup and select the GBM plugin located in that […]
SYMPTOMS: Genie Backup Manger does not purge the backup though I have set the feature CAUSE: There are several causes for this issue: Purge settings have changed. Changed backup type or drive. The backup spanned to multiple locations. The user enabled Advanced scheduler in GBM Pro and Server. The purge settings are working differently than […]