SYMPTOMS
When trying to create a GDR boot disk to CD\DVD.
RESOLUTION
- From your Control Panel → Programs and Features → Uninstall all 2005, 2008, and 2010 Microsoft Visual C++ Redistributable packages.
- Download and install the following Microsoft Visual C++ Redistributable packages one by one:
- Microsoft Visual C++ Redistributable 2005
Download 32-bit
Download 64-bit - Microsoft Visual C++ Redistributable 2008
Download 32-bit
Download 64-bit - Microsoft Visual C++ Redistributable 2010
Download 32-bit
Download 64-bit
- Microsoft Visual C++ Redistributable 2005
- If the problem persists, download the following ISO file from here and use any third-party burning software to burn it to CD\DVD. This way, you can skip the step of creating a GDR boot disk in GBM software itself and continue to create GDR backup job.
APPLIES TO: Genie Backup Manager (GBM).