In this case, it seems that the backup file has been corrupted; you may perform a manual restore as follows:

  1. If your backup is stored on CD/DVD, copy the backup file to a local hard disk location. If you got an error message telling you that the data can’t be copied, then you might need to use a CD/DVD data recovery utility such as ISObuster (shareware)
  2. If your backup files were backed up in EXE format, then extract the .gbp file from it by going to Tools in the menu bar of Genie Backup Manager (GBM) → Extract Archive from EXE file.
  3. If your backup is compressed (Your backup file is in .gbp format), right-click on it → Rename → Change the file’s extension from .gbp to .zip. Then, use any compression utility that supports .zip files (Such as 7-zip) to extract the content of this file. Browse the extracted data manually and copy the files directly from there.
  4. If you still cannot extract the .zip file, then search the web for ZIP repair utilities (Such as ZipFix or Zip Repair Pro) and use it to try and repair the .zip file. If the corruption is not too severe, your file should now be fixed and saved under a new name (Such as Salvaged.zip). Change back the extension of this file  the file to .gbp and try to restore from it.

If you had your backup data spanned over multiple disks, you can repeat the same process with the sequentially numbered files (*.C000, *.C001, *.C002, etc…), renaming each file to .zip.

Applies to: Genie Backup Manager