SYMPTOMS The Outlook .PST file is not presented in the backup drive where Genie Timeline saves the data, even though it is included in the Data Selection of the Genie Timeline (GTL) software. RESOLUTION Genie Timeline (GTL) backs up Outlook PST file using Block Level Technology in which Genie Timeline divides the .PST file […]
Articles Tagged: pst
Genie Backup Manager Fails to Locate Outlook PST Files
SYMPTOMS No PST files are listed under the What to Backup window → My Profile → Outlook → Your Outlook profile → Data files. CAUSES Genie Backup Manager (GBM) locates the outlook PST files by referring to registry keys; therefore there could be several causes that could cause GBM to fail to identify the […]
I Can Backup Outlook’s PST Files Manually, Why Do I Need Genie Backup Manager Software?
PST files contains Outlook emails, tasks, calendar etc… however they do not contain all Outlook’s data. Genie Backup Manager (GBM) will backup and restore the following Outlook items: PST Files: Main PST files (Outlook.pst, Archive.pst) and additional PST files created by the user. Personal Files and Data Folder: Contains personal files and data associated with Microsoft Outlook. […]
The File “Path of the PST file” Is not a Personal Folders File
CAUSE This message occurs when importing or restoring a corrupted or split PST file into Microsoft Outlook. RESOLUTION Check if your PST file is split: If you wish to import the PST file into outlook manually, make sure that it is not split into multiple backup files/folders. You can identify if a file […]
