- If your backup is stored on CD/DVD, copy the backup file to a local hard disk location. If you got an error message telling you that the data can’t be copied, then you might need to use a CD/DVD data recovery utility such as ISObuster (shareware)
- If your backup files were backed up in EXE format, then extract the .gbp file from it by going to Tools in the menu bar of Genie Backup Manager (GBM) → Extract Archive from EXE file.
- If your backup is compressed (Your backup file is in .gbp format), right-click on it → Rename → Change the file’s extension from .gbp to .zip. Then, use any compression utility that supports .zip files (Such as 7-zip) to extract the content of this file to any another location. If you fail to extract the file go to step 4. Otherwise, go to step 5.
- If you still cannot extract the .zip file, then search the web for ZIP repair utilities (Such as ZipFix or Zip Repair Pro) and use it to try and repair the .zip file. If the corruption is not too severe, your file should now be fixed and saved under a new name (Such as Salvaged.zip). Change back the extension of this file to .gbp and try to restore from it.
- You can start browsing the extracted data manually and copy the PST file(s) directly from there. They usually are listed under folders that have names such as Outlook or OutlookData.
- Now that your PST file is available, you can import it back into Outlook. (Learn more)
If Outlook gives the following error: The file “Path of the PST file” is not a personal folders file, please click here for solutions.
If you had your backup data spanned over multiple disks, you can repeat the same process with the sequentially numbered files (*.C000, *.C001, *.C002, etc…), renaming each file to .zip.
Applies to: Genie Backup Manager (GBM).
