SYMPTOMS Get this error when backing up to CD/DVD media: “Cmd: 2A Sense: 05 ASC: 21 ASCQ: 00. Insert new disc” CAUSE This happens when the CD/DVD burner is faster or slower than the data rate. RESOLUTION To fix this problem you need to either speed up the rate in which your system […]
Category: Genie Backup Manager (GBM)
How to Register Genie Backup Manager
Upon opening Genie Backup Manager (GBM), you will be prompted with a Trial Version dialog box in which you can continue evaluating the product; or if you have purchased the application, may enter your registration key. After purchasing GBM, you will receive an email with your Registration Key. To register your GBM software, copy the […]
Chaining Backups
A common practice is to run one backup after another. You can use Genie Backup Manager (GBM) to enable automatic execution for backup runs using one of the following methods: Applies To: Genie Backup Manager (GBM).
Unable to Backup More Than 2 GB on DVD Media
SYMPTOMS When backing up to DVD media and your data exceeds 2 GB, you receive a message: “Your Data exceeded 2GB and GBM is unable to backup to your DVD media using FAT32 File System as a temporary folder, due to file size limitation.” RESOLUTIONS If your temporary folder is on a drive that […]
How to Schedule a Genie Backup Manager Backup Job Manually
Open your Windows Task Scheduler. (Control Panel → Administrative Tools → Task Scheduler) From the left side panel of the Windows Task Scheduler, click Task Scheduler library. From the right side panel of the Windows Task Scheduler, click Create Task. The Create Task wizard will be shown, and you will need to fill it as follows: […]
Genie Backup Manager Fails to Locate Outlook PST Files
SYMPTOMS No PST files are listed under the What to Backup window → My Profile → Outlook → Your Outlook profile → Data files. CAUSES Genie Backup Manager (GBM) locates the outlook PST files by referring to registry keys; therefore there could be several causes that could cause GBM to fail to identify the […]
Backing Up Network Hidden Folders in Genie Backup Manager
You probably want to back up a folder from a client machine on your Windows network. Sharing this folder is the only way to do it. But you don’t want the rest of the crew to view its contents. Or maybe you want to upload your backups to a network folder on another machine on […]
Using Third Party Packet Writing Software with Genie Backup Manager
Packet writing lets you add data incrementally to a disc in small or large quantities. Data is written to the disc in small “packets”, so it is possible to record even a single file at a time; making the CD/DVD to be more like a floppy or a hard drive. Genie Backup Manager (GBM) supports […]
On Which Platforms does Genie Backup Manager work?
Genie Backup Manager Requires a Username for Scheduling an Unattended Backup Though it’s a Standalone
SYMPTOMS Genie Backup Manger (GBM) requests a username and password for scheduling an unattended backup task even though mine is a standalone computer and no user name or password are required to log in. CAUSE This behavior occurs due to the fact that the user has a null password, and on Windows XP and […]
