SYMPTOMS

When trying to create GDR boot disk to CD\DVD.

RESOLUTION

  1. From Control PanelPrograms and Features → Uninstall all the 2005, 2008 and 2010 Microsoft Visual C++ Redistributables.
  2. Download all of the following Microsoft Visual C++ Redistributables, and install them one by one:
  3. If the problem persists, download the following ISO file from here and use any third party burning software to burn it to CD\DVD. This way, you can skip the step of creating GDR boot disk in GBM software itself and continue to create GDR backup job.

APPLIES TO: Genie Backup Manager

 

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