SYMPTOMS

When backing up in mirror or incremental mode and without compression, the backup can’t find index.gix and gives the error message:

“Missing index.gix file, can’t continue without this file”

 

CAUSE

Your previous backup run got interrupted.

 

RESOLUTION

You have to run a full backup to create the index.gix file again.

 

APPLIES TO: Genie Backup Manager (GBM)