SYMPTOMS

Genie Backup Manager (GBM) does not purge the backup though I have set the feature.

 

CAUSE

There are several causes for this issue:

  1. Purge settings have changed.
  2. Changed backup type or drive.
  3. The backup spanned to multiple locations.
  4. The user enabled the Advanced schedule in GBM Pro and Server.
  5. The purge settings are working differently than expected.

 

RESOLUTION

Causes 1 and 2: Manually delete the backups before changing the setting.

Cause 3: Purging is not supported when the backup needed to be deleted on a different media.

Cause 4: When using the Advanced Scheduler to schedule the backup, Purge Settings will be ignored. Instead, use the Limit number of backup sets to (if supported by media) option.


Cause 5: Please make sure that your settings are correct by referring to this article.

APPLIES TO: Genie Backup Manager (GBM).

 

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