In this case, it seems that the backup file has been corrupted; you may perform a manual restore as follows:
A. If your backup is stored on a CD/DVD
- Copy the backup file to a local hard disk location.
- If you got an error message telling you that the data can’t be copied, then you might need to use a CD/DVD data recovery utility such as ISObuster (shareware).
B. If your backup files were backed up in EXE format
- Extract the .gbp file from it by going to Tools in the menu bar of Genie Backup Manager (GBM) application → Extract Archive from EXE file.
C. If your backup was not compressed (Backup stored as a folder)
If your GBM backup consists of a folder containing multiple files (rather than a single .gbp file):
- Open that folder directly in Windows Explorer.
- Browse through the subfolders and look for your needed files.
- Copy them manually to any location on your computer.
D. If your backup is compressed (Backup file ends with .gbp)
You can attempt to extract the content manually:
- Right-click the .gbp file → Rename.
- Change the file extension from .gbp to .zip.
- Open the resulting .zip file using any utility that supports ZIP archives (such as 7-Zip).
- Browse the extracted folders and copy any files you can recover.
Note: If you still cannot extract the .zip file, then search the web for ZIP repair utilities (Such as ZipFix or Zip Repair Pro) and use it to try and repair the .zip file. If the corruption is not too severe, your file should now be fixed and saved under a new name (Such as Salvaged.zip).
D. If you had your backup data spanned over multiple disks
- Repeat the same process with the sequentially numbered files (*.C000, *.C001, *.C002, etc), renaming each file to .zip.
Applies to: Genie Backup Manager (GBM).
