When the backup job is  spanned to multiple locations, some files can be split to these locations. These files will have a .00x extension appended their names and therefore inoperable if accessed directly.

You can perform the following to join these files:

Use the “Restore” option of Genie Backup Manager (GBM)

  1. Open your GBM software → Restore.
  2. Select the backup job which contains the wanted file(s) → Next.
  3. Browse the content of this backup job and select the file(s) you need to restore → Select the preferred Restore Mode → Next.
  4. Click Restore Now to start the restore.

This way, files split via GBM will automatically be rejoined when restored.

Extract from the Catalog

  1. Open your GBM software → Catalog.
  2. From the History of backup runs,  expand the wanted backup job → Expand the wanted backup run → All Files.
  3. Select the wanted file(s) → Click the Extract Selected Items button → Select the location to where you need to save the extracted data → OK.

This way, files split via GBM will automatically be rejoined when extracted.

Join files using a join utility

If you are unable to restore or extract from catalog as explained under Method 1 and Method 2 tabs, you can download this join file utility and extract it. Then perform the following steps:

  1. Copy all the parts of the split files to one location.
  2. Rename the .00x extensions to .00(x+1); for example, if a file is split into two parts (Text.doc and Text.doc.001), rename Text.doc.001 file to Text.doc.002 and Text.doc to Text.doc.001
  3. Open the  HJ-Split tool → Click Join.
  4. Click Input File and select the renamed .001 file (Text.doc.001 in the previous example) → Open.
  5. Click Start.

 

Applies to: Genie Backup Manager (GBM).