When the backup job is  spanned to multiple locations, some files can be split to these locations. These files will have a .00x extension appended their names and therefore inoperable if accessed directly.

You can perform the following to join these files:

Use the “Restore” option of Genie Backup Manager (GBM)

  1. Open your GBM software → Restore.
  2. Select the backup job which contains the wanted file(s) → Next.
  3. Browse the content of this backup job and select the file(s) you need to restore → Select the preferred Restore ModeNext.
  4. Click Restore Now to start the restore.

This way, files split via GBM will automatically be rejoined when restored.

Extract from the Catalog

  1. Open your GBM software → Catalog.
  2. From the History of backup runs,  expand the wanted backup job → Expand the wanted backup run → All Files.
  3. Select the wanted file(s) → Click the Extract Selected Items button → Select the location to where you need to save the extracted data → OK.

This way, files split via GBM will automatically be rejoined when extracted.

Join files using a join utility

If you are unable to restore or extract from catalog as explained under Method 1 and Method 2 tabs, you can download this join file utility and extract it. Then perform the following steps:

  1. Copy all the parts of the split files to one location.
  2. Rename the .00x extensions to .00(x+1); for example, if a file is split into two parts (Text.doc and Text.doc.001), rename Text.doc.001 file to Text.doc.002 and Text.doc to Text.doc.001
  3. Open the  HJ-Split tool → Click Join.
  4. Click Input File and select the renamed .001 file (Text.doc.001 in the previous example) → Open.
  5. Click Start.

 

Applies to: Genie Backup Manager (GBM).