SYMPTOMS

Trying to restore from Swift Restore backup, but getting a message warning you there is a DLL file missing.

 

CAUSE

A very rare case in which the MSVCR71.dll gets deleted when you install a program.

 

RESOLUTION

Download the MSVCR71.dll file from this page and put it in the following directory:

C:\WINDOWS\system32

 

APPLIES TO: Genie Backup Manager.