SwiftRestore Not Working

SYMPTOMS Trying to restore from Swift Restore backup, but getting a message warning you there is a DLL file missing.   CAUSE A very rare case in which the MSVCR71.dll gets deleted when you install a program.   RESOLUTION Download the MSVCR71.dll file from this page and put it in the following directory: C:\WINDOWS\system32   APPLIES TO: Genie […]

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My backup File is Not Recognized

SYMPTOMS When you are trying to run your .GBP backup file, it does not open.   CAUSE Genie Backup Manager is not installed on the machine.   RESOLUTION This issue can be resolved either by installing Genie Backup Manager on that machine. To avoid having this issue again, you can enable the SwiftRestore feature in the […]

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SwiftRestore is Failing

SYMPTOMS Trying to restore from Swift Restore backup (.exe backup) but getting a message warning you about a missing DLL file file.   CAUSE A very rare case where the mfc71u.dll is missing from your system.   RESOLUTION Download the mfc71u.dll.zip file using this link. Extract the downloaded .zip file to get the Mfc71u.dll file from […]

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Tips and Tricks

Self-Executable Backup Set This option allows you to recover your data on any machine even though Genie Backup Manager (GBM) is not installed on it. It creates a .exe file in which the restore wizard is built-in. Tip! to restore the backup job, locate and run the .exe file, select the items to be restored, and […]

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