System Restore System Restore is a component of Microsoft’s Windows Me, Windows XP, and Windows Vista operating systems that allows for the rolling back of system files, registry keys, installed programs, etc., to a previous state in the event of a failure. System restore functions are only available to an administrator of the computer, therefore […]
All posts by Ethan K
System Drive is Filling Up from Backup Jobs Information
SYMPTOMS Your system drive (C:\) is filling up from job information and catalog files because Genie Backup Manager (GBM) stores this information in the Application Data (%AppData%) folder on the default system drive (C:\) even if you chose to install the software on the secondary drive. RESOLUTION To prevent the running out of space […]
How Can I Make a Silent Installation?
/SP- Disables the This will install… Do you wish to continue? prompt at the beginning of Setup. /SILENT, /VERYSILENT Instructs Setup to be silent or very silent. When Setup is silent the wizard and the background window are not displayed but the installation progress window is. When a setup is very silent this installation progress […]
Can Genie Backup Manger Run as a Service?
Genie Backup Manager (GBM) does not support running as a service. Windows services are applications that run outside of any particular user context in Windows. However, GBM supports running while a user is logged off by submitting the username and password used at log in of Windows under the schedule settings.
Error Message: “Not Enough Space to Perform Backup”
SYMPTOMS When trying to run a backup, the error “Not Enough Space to Perform Backup” is shown. CAUSE Cause 1: The backup drive is not available at the time of the backup. Cause 2: Lack of space in the backup drive. Cause 3: Lack of space in the temporary-files location. RESOLUTION Case 1: […]
Error Message: “Failed to communicate with Volume Shadow Copy Service, rebooting your system may solve the problem” Or “Failed to initialize Volume Shadow Copy Service”
Volume Shadow Copy Service (VSS) is Microsoft’s latest feature to backup open and locked files. Genie Backup Manager (GBM) utilizes VSS to back up open files without the need to install additional plug-ins. In order to find the specific error you are encountering, please run the Windows backup utility from Start> All Programs> Accessories> System […]
How to Use Purging
Purging is deleting old backup sets from the backup media when this media is rewritable, and the user has the right folder privileges (i.e. automatic deletion). Its main advantage is saving space and rotating backup types. You can enable the purging option for any backup job from the Settings page which is step 4 in the […]
Comparing Backup Types
Backup to Local/LAN locations Strategies
1. Automatically connect and disconnect your network drives before and after backup*: In Genie Backup Manager (GBM) Pro and Server, users have the ability to automatically connect network drives prior to backup and disconnect afterward, for more information, please refer to this article. 2. Use Encryption based on how exposed your backup is: To […]
Incremental, Differential, and Mirror Backups are Running as Full
SYMPTOMS The backup type in Settings is set to Increment, Mirror, or Differential type; however it keeps backing up all the selected files each time instead of only new and changed files. CAUSE There are different causes. It could be one of the following: RESOLUTION If you are creating two separate backups, if […]
