SYMPTOMS Genie Backup Manager (GBM) incorrectly estimates the size of the data intended for backup, indicating a size larger much larger than what has been selected. CAUSE You have selected the NetHood folder, which is a virtual folder that includes links to shared folders from the network. RESOLUTION Deselect the folder from under […]
All posts by Ethan K
Adding More Media Formats for Genie Backup Manager to Scan
When backing up My Photos and My Media in Genie Backup Manager (GBM), GBM scans for the following extensions: My Photos *.bmp,*.dib,*.jpg,*.jpeg,*.jpe,*.jfif,*.gif,*.tif,*.tiff,*.png My Media *.au,*.snd,*.asf,*.wm,*.wmx,*.wmd,*.wma,*.wax,*.wmv,*.wvx,*.avi,*.wav,*.mpeg,*.mpg, *.mpe,*.m1v,*.mp2,*.mpv2,*.mp2v,*.mpa,*.mp3,*.mid,*.midi,*.rmi,*.aif,*.aifc,*.aiff,*.rt,*.rm, *.ram,*.ra,*.rmvb,*.rp,*.rv,*.mov,*.qt,*.m4a,*.m4p,*.mp1,*.mpga,*.ssm,*.sdp,*.3gp,*.mp4, *.swa,*.3gpp,*.mpa,*.m1a,*.m1v,*.mqv,*.bwf To add more formats to these lists, here is what you need to do: Go to the folder where GBM software is installed. The default location […]
When I Put a New CD In, I Get a Message to Use Genie Backup Manager Format Tool. Where is it?
Formatting Optical Media Genie Backup Manager (GBM) comes with a CD/DVD formatting tool that can perform both quick erase and full disc format. This feature can only be used with re-writable optical media. New blank discs need not be formatted before using them with GBM. However, if the disk has been written to previously using […]
Automatically Print Backup Log When the Backup is Completed
Open your Genie Backup Manager (GBM) software → Edit Previous Jobs → Select the backup job you need to print its backup log. Refer to the Settings page → More Settings → Pre & Post Jobs Commands…. Enable Pre & Post Jobs Commands → Select the Post-Backup Command option from the Event section there → Enable […]
Genie Backup Manager is Showing WAB and Outlook Express when Running on Vista
SYMPTOMS When installing Genie Backup Manager (GBM) on Windows Vista machine, GBM shows WAB and Outlook Explorer instead of Windows Contacts and Windows Mail. CAUSES GBM is installed in compatibility mode. RESOLUTION Uninstall GBM. Right-click the installation file of GBM → Properties → Refer to the Compatibility tab → Disable the Run this program in […]
SwiftRestore Not Working
SYMPTOMS Trying to restore from Swift Restore backup, but getting a message warning you there is a DLL file missing. CAUSE A very rare case in which the MSVCR71.dll gets deleted when you install a program. RESOLUTION Download the MSVCR71.dll file from this page and put it in the following directory: C:\WINDOWS\system32 APPLIES TO: Genie […]
Genie Backup Manager Stops Responding When You Copy Large Files to CD-ROM
SYMPTOMS Genie Backup Manager (GBM) may stop responding when you use it with packet writing to copy large files (for example, files of more than 100 megabytes [MB]) to a CD-ROM. CAUSE Old version of packet writing software. RESOLUTION Download and install the latest update of the third party burning software you are […]
What Happens to my Scheduled Backups after Upgrading to version 9.0 of Genie Backup Manager?
Genie Backup Manager 9.0 (GBM 9.0) can automatically import scheduled tasks created by GBM 6.0, GBM 7.0 and GBM 8.0; however, the imported tasks will have limitations: – Will not run while user is logged off: Due to security reasons, GBM will not be able to import your windows login username and password that are necessary […]
I Do Not Understand the 2 GB Limitation for the Mirror Backup
Mirror backups do not have a 2 GB limitation. The restriction occurs only when you are doing mirror backups with compression without rollback. Any other scenario will not be restricted by this 2 GB limitation. Mirror backups scan all files to delete missing files/folders from archive. Therefore, making it exceed this size will lead to […]
Sending the Scheduled Tasks History
The Scheduled Task History allows administrators to drill into all the instances of tasks that were executed during a configurable period of time. It provides information on their execution status, as well as the date and time they were run. You can use the history to determine why a task might have stopped, by viewing […]
