Genie Backup Manager (GBM) and Genie Timeline (GTL) are provided under single-user licenses or license packs. A single-user license allows a single individual to use GBM/GTL on a single computer. If you want to install GBM/GTL on a network and provide access for more than one user, you must purchase additional single-user licenses or license […]
Category: Genie Backup Manager (GBM)
Genie Backup Manager Reports the Full Backup Size when Running a Mirror, Differential, or Incremental Backup, Instead of Just the Size of the New and Modified Files
CAUSE When backing up from a network location with read permissions, Genie Backup Manager (GBM) will not be able to reset archive bit of the files and therefore, will always report that the estimated backup size when confirming data selections as the whole backup size, even if it will only backup new and modified data. […]
Can I Use Genie Backup Manager to Synchronize Folders Between Two Drives or Computers?
Genie Backup Manager (GBM) is not a synchronization tool per se, however it can be used to synchronize folders between computers by means of backing up the intended folder(s) and restoring them in the desired location to synchronize. GBM can also backup without compression which preserves file/folder structure, and when combined with Mirror backup without […]
Where Can I Find Genie Backup Manager Build Number?
Open your Genie Backup Manager (GBM) From the Help menu, select About. The Build number will appear in the opened window.
I Can Backup Outlook’s PST Files Manually, Why Do I Need Genie Backup Manager Software?
PST files contains Outlook emails, tasks, calendar etc… however they do not contain all Outlook’s data. Genie Backup Manager (GBM) will backup and restore the following Outlook items: PST Files: Main PST files (Outlook.pst, Archive.pst) and additional PST files created by the user. Personal Files and Data Folder: Contains personal files and data associated with Microsoft Outlook. […]
Scheduling Backup Troubleshooting
Genie Backup Manager (GBM) uses Windows Task Scheduler to run the scheduled backup jobs. However, under certain circumstances, Windows fails to run the scheduled tasks. Here are steps to troubleshoot scheduling issues. – Run the backup job manually from GBM Sometimes, the problem may be in the backup job itself. So, open your GBM software […]
How to Uninstall Genie Backup Manager
In order to uninstall Genie Backup Manager (GBM), here is what you need to do: From your Control Panel → Programs and Features → Genie Backup Manager → Uninstall.
SQL Backup and Restore Troubleshooting
Genie Backup Manager ensures backup to multiple SQL databases without the need to disconnecting from the SQL Server using advanced API technologies. However, if you encounter difficulties during backup or restore, please review this checklist to find potential solutions. 1. Ensure that you are using the latest SQL Server service pack To check which SQL […]
What are Plugins?
In order to backup specific settings, preferences and files of an installed application on your system, you can backup the Plugin designed to do such for the corresponding application you wish to backup. Plugins are specific scripts used to backup specific files, settings and the like of applications installed on the user system. From the […]
Error Message: “The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail.”
SYMPTOMS When opening GBM you receive the above error message RESOLUTION From your Control Panel → Programs and Features → Uninstall all 2005, 2008, and 2010 Microsoft Visual C++ Redistributable packages. Download and install the following Microsoft Visual C++ Redistributable packages one by one: Microsoft Visual C++ Redistributable 2005 Download 32-bit Download 64-bit Microsoft Visual […]
