Failed performing a DoBackup Command, FAILED BACKUP troubleshooting

SYMPTOMS You get the following error from Genie Backup Manager (GBM) when trying to run a backup job: “Failed performing a DoBackup Command, FAILED BACKUP.”   CAUSE This message occurs when GBM is unable to create the backup file/folder. There can be many causes of this message and therefore there could be many things to […]

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Error Message: Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client

SYMPTOMS When running a backup job, you see the following error message: “Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client.” CAUSE This issue may occur if the Outlook registry key is corrupted. When other […]

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